The deal,
in plain words.

Each morning, inside the window you tell us, Clockwork dials the check-in line you nominated, enters the ID you gave us, and records what the line says back. It calls twice and both calls have to hear the same thing before it tells you anything. It then sends you one text with the answer and the recording written out word for word.

It is not legal advice, not supervision, not a testing service, and not a substitute for your own attention. It is a convenience that makes a phone call and tells you what it heard.

Phone lines change their menus without warning. Calls fail. Recordings come back unclear. Mobile carriers delay or drop text messages, and we do not control your phone, your signal, or your carrier. We do not promise that a text will arrive, that it will arrive on time, or that the answer in it is correct.

If Clockwork cannot get a clear answer, the text tells you that plainly and tells you to call the line yourself. It is built to admit uncertainty rather than guess. A text that says it is unsure is the system working, not failing.

A text arrives every morning, including mornings the line was hard to make out. So if a morning passes and nothing arrives, do not treat silence as good news. Call the line yourself. This is the single most important instruction in these terms.

Every text quotes the recording word for word next to the answer, so you can see what the line actually said rather than trusting our reading of it. If the answer and the quote do not agree, or anything looks off, call the line. You are responsible for acting on what the line says, not on what we say it said.

You may only give us a check-in ID you are personally entitled to use. Do not enrol on behalf of someone else, and do not give us an ID that is not yours.

If your mobile number changes, your window changes, your ID changes, or you are moved to a different line, tell us. Clockwork will keep calling the old line with the old ID until you do, and it has no way of knowing anything changed.

This service exists to help people meet a requirement, not to work around one. Do not use it to obscure, delay, or evade any obligation.

Clockwork is billed in advance for the period you choose. Prices are shown on the pricing page. If we change the price, we will tell you before it applies to you.

You can cancel at any time and you keep the days you already paid for. See Cancelling. We may also decline or discontinue service, particularly for a line we cannot call reliably. If we stop your service for a reason that is not your fault, we refund the days you paid for and did not get.

Clockwork is provided as it is. To the fullest extent the law allows, CCLM Supply is not liable for any consequence of a missed, late, unclear, or incorrect text, including any action taken against you by a court, an officer, or an agency. CCLM Supply’s total liability to you is limited to the amount you paid in the twelve months before the claim.

Some places do not allow limits like that. Where that is true, this clause applies only as far as it is permitted, and the rest of these terms still stand.

Clockwork is operated by CCLM Supply and is independent of the testing system. It is not affiliated with, endorsed by, or operated by any testing provider, laboratory, court, probation or parole department, or supervising agency. Company names are used only to identify which line you call.

If we change these terms in a way that affects what you get or what you owe, we will tell you and date this page. Continuing to use Clockwork after that means you accept the change.